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Application Specialist | Apply Now

Salary £32 – £36K plus benefits

Can you combine excellent technical skills with great customer service?

Are you ready to progress your career in a dynamic award winning business?

An ambitious Application Specialist is required to define, plan, implement and manage customer projects in liaison with the Technical Deployment Manager and Project Manager. This is a broad role with scope to take on technical issues and build relationships with key clients.

Imagen specialises in providing businesses with a platform to engage their customers through video more effectively. The company enables clients to effectively archive, manage and search video content.  We have a prestigious and diverse client base and are on track for rapid business growth.

The Application Specialist will be expected to work independently and as part of the wider delivery team and will be responsible for deploying customer software systems and working on complex data manipulation tasks.

Key responsibilities include:

* Devising installation plans that identify any risks or dependencies; document roll back procedures

* Installing infrastructure & software for Customers

* Undertaking data manipulation and migration projects

* Developing and contributing to project timescales, risk identification and mitigation strategies

* Communicating with customers in person, via email/telephone, and provide technical assistance in conference

* Occasionally attending customer sites for installation, configuration or to discuss project/deployment status

Experience required:

Installing, configuring and troubleshooting proprietary Software

* Methodical use of change control procedure for planning and execution

* Experience of SQL query language

* Knowledge of HTML & PHP

* Knowledge and experience of virtualisation processes and cloud technologies

* Understanding of XML and XSL translation

* Advanced data manipulation in Excel and text editors

* Experience of Windows PowerShell scripting to manipulate files and data

* Thorough understanding of networking practices and protocols

* Sound knowledge of Windows Server OS

* Understanding of Apache and PHP installation on Linux and Windows

* Excellent communication skills with the ability to convey ideas and offer IT solutions to internal and external stakeholders and support non-technical customers, explain complex IT concepts in simple concise manner.

* Excellent organisational skills with the ability to manage priorities and work to deadlines

* The drive to complete projects within tight deadlines, delivering to a high degree of accuracy and attention to detail

* Confidence in applying analytical skills for troubleshooting and problem solving

* Willingness to undertake a wide range of competing tasks for multiple customers

What we offer

This is a unique opportunity to join a fast growing, award winning company with an international, high profile client base. Based in our new offices, on the outskirts of Cambridge, we offer a great working environment in addition to a competitive salary a comprehensive benefits package including private healthcare, 25 days’ holiday and flexible working is on offer.

Please use the link below to send us your CV and a covering letter.

Imagen Ltd is an equal opportunities employer. We do however have a responsibility to ensure that each member of our staff is eligible to live and work in the UK. If successful in your application, you will be requested to provide proof of your eligibility to work.

Please Note:  Agency submissions will not be accepted.

Software Test Engineer | Apply Now

A fantastic opportunity is now available for an experienced Software Engineer to join our product-focused Agile development team and do hands-on development of all our web based user interfaces and software services. You will be responsible for all aspects of software testing within an integrated development team, actively contributing to the development process.  Covering both automated and manual testing, you will also assist in review and provide feedback on software usability.

Imagen specialises in Media Asset Management for the world’s leading brands. We produce software systems that automate the processing of large volumes of Digital Video, Television and Still Imagery into a variety of formats and make the resulting archives easy to search, access online and monetise.

Our current growth and rapid expansion makes this a very exciting time to join Imagen. We have the opportunity for the Software Test Engineer to excel within our company and make a critical and valuable contribution to the development of our products. You will be a strong communicator, working as part of a highly technical and interdisciplinary development team, contributing your knowledge, inspired problem-solving skills and extensive experience.

Role:

* Software testing within a well organised, focused and active development team.

Responsibilities:

* Use applications as part of the development process and provide feedback on its usability and functionally.

* Assess user interfaces to ensure a positive user experience.

* Develop test plans and scripts to automatically test software.

* Conduct peer reviews and edit colleagues’ work, following the house style.

* Contribute to the ongoing improvement of processes and resources (e.g. style guides).

* Perform such other tasks in support of the SCRUM team’s goals.

 About you:

* A keen and focused software tester with a strong technical background

* A quick learner.

* Able to communicate in a clear, concise and professional manner.

* Able to focus with attention to detail.

* A proactive team player.

* Self-motivated and enthusiastic.

* Flexible and approachable.

* The Software Test Engineer will also demonstrate an aptitude for creating automation.

* Experience with Agile software development processes and Python is advantageous, but not essential.

What we offer

In addition, to a competitive salary and benefits package we also offer flexible working.

To apply please follow the above link.

Please note: We will only be accepting applications directly from candidates. No agencies please.

Web Applications Developer | Apply Now

A fantastic opportunity is now available for an experienced Web Applications Developer to join our product-focused Agile development team and do hands-on development of our all our web based user interfaces and software services. You will be working on PHP back end applications, client side application code including HTML5 and JavaScript, and interacting with our in-house developed web services and APIs.

Imagen specialises in Media Asset Management for the world’s leading brands. We produce software systems that automate the processing of large volumes of Digital Video, Television and Still Imagery into a variety of formats and make the resulting archives easy to search, access online and monetise.

Our current growth and rapid expansion makes this a very exciting time to join Imagen. We have the opportunity for the Web Applications Developer to excel within our company and make a critical and valuable contribution to the development of our products. You will be a strong communicator, working as part of a highly technical and interdisciplinary development team, contributing your knowledge, inspired problem-solving skills and extensive experience.

Responsibilities:

PHP and JavaScript software development. Working on both back end user interfaces, with a focus on performance and functionality.

As a Web Applications Developer you will:

* Use your skills and experience to build world leading web application functionality for managing and interacting with high value video and media.

* Work within a SCRUM development team to deliver high-quality scalable software.

* Play an active role in designing and implementing software architecture and functionality.

* Create well documented and maintainable software.

* Develop and refine existing functionality.

* Fully engage with the SCRUM development process, including all the relevant meetings.

* Contribute to the SCRUM team’s goals.

Qualifications and Experience:

You will be able to demonstrate:

* Experience of developing for the web, with PHP and JavaScript experience far beyond JQuery.

* A full understanding of MVC framework concepts.

* Detailed understanding of application development for the web, rather than the creation of websites.

* A detailed working knowledge of HTTP.

* Strong problem-solving skills with excellent attention to detail and a focus on delivering results.

* Your contribution to a team and a proactive approach

You will have:

* A relevant technical degree (or equivalent qualification) in Computer Science or a related subject or equivalent industry experience.

* The ability to communicate in a clear, concise and professional manner.

* A willingness to undertake a proactive role within the team.

* Experience with Agile software development processes is advantageous, but not essential.

Interested?

In addition, to a competitive salary and benefits package we also offer flexible working.

To apply please follow the above link.

Please note: We will only be accepting applications directly from candidates. No agencies please.

Support Manager | Apply Now

IT Support Manager: An ambitious and talented IT Support Manager is required to lead and manage a growing customer-facing IT support team, and  to provide a stable IT infrastructure and software development environment to support a growing cloud technology business.

Imagen has over twenty years’ experience in video management, and enables clients to effectively archive, store, manage and search for video content. They have a prestigious and diverse client base and are on track for rapid business growth.

Key responsibilities:

* Provide regular status and performance reports to the management team, ensuring that issues and challenges are clearly communicated

* Ensure all client/support contact is recorded and managed

* Ensure support procedures follow ISO9001 and ISO27001 quality systems and processes

* Manage all client support contracts ensuring these are successfully documented, invoiced and delivered, and ensure that resources that are allocated to each support contract are recorded to ensure that costs can be managed

* Ensure the company’s development and staging systems are maintained to a high standard

* Plan and manage quality assurance, support team training, performance reviews, and product testing for periodic product releases

* Stay up to date with developments of all the server applications and systems that are part of the corporate business systems, software development and test systems

* Effectively prioritise internal and external support tasks so that the available support resources are used effectively

* Ensure appropriate systems exist to support requests that come in via the online ticketing system, telephone and email are effective

* Work with product deployment teams to ensure an effective handover once new systems are deployed

Skills & Experience:

A good practical knowledge of computer hardware; Microsoft based operating systems and software, networking

* Databases My SQL 5.5/5.6; SQLite

* XSL/XML data transformation

* Powershell scripting

* Active Directory

* Microsoft SQL 2005, 2008

* AntiVirus administration – Kaspersky

* Backup management – Altiris/Robocopy

* Experience of transition to a 24/7 support environment or similar significant change process

* Analysis tools to monitor regular and irregular activities

* Excellent written and verbal communication.

* The ability to interact positively across the organization and with clients.

* Experience of leading and managing customer support teams, improving team performance and results

* A methodical and thorough approach, demonstrating attention to detail

* The ability and inclination to research support issues and products as necessary.

This is a unique opportunity to join a fast growing, award winning company with an international, well recognised client base. In addition to a competitive salary a comprehensive benefits package including private healthcare, 25 days’ holiday and flexible working is on offer.

To apply please follow the above link.

Please note: We will only be accepting applications directly from candidates. No agencies please.

+ Application Specialist

Application Specialist | Apply Now

Salary £32 – £36K plus benefits

Can you combine excellent technical skills with great customer service?

Are you ready to progress your career in a dynamic award winning business?

An ambitious Application Specialist is required to define, plan, implement and manage customer projects in liaison with the Technical Deployment Manager and Project Manager. This is a broad role with scope to take on technical issues and build relationships with key clients.

Imagen specialises in providing businesses with a platform to engage their customers through video more effectively. The company enables clients to effectively archive, manage and search video content.  We have a prestigious and diverse client base and are on track for rapid business growth.

The Application Specialist will be expected to work independently and as part of the wider delivery team and will be responsible for deploying customer software systems and working on complex data manipulation tasks.

Key responsibilities include:

* Devising installation plans that identify any risks or dependencies; document roll back procedures

* Installing infrastructure & software for Customers

* Undertaking data manipulation and migration projects

* Developing and contributing to project timescales, risk identification and mitigation strategies

* Communicating with customers in person, via email/telephone, and provide technical assistance in conference

* Occasionally attending customer sites for installation, configuration or to discuss project/deployment status

Experience required:

Installing, configuring and troubleshooting proprietary Software

* Methodical use of change control procedure for planning and execution

* Experience of SQL query language

* Knowledge of HTML & PHP

* Knowledge and experience of virtualisation processes and cloud technologies

* Understanding of XML and XSL translation

* Advanced data manipulation in Excel and text editors

* Experience of Windows PowerShell scripting to manipulate files and data

* Thorough understanding of networking practices and protocols

* Sound knowledge of Windows Server OS

* Understanding of Apache and PHP installation on Linux and Windows

* Excellent communication skills with the ability to convey ideas and offer IT solutions to internal and external stakeholders and support non-technical customers, explain complex IT concepts in simple concise manner.

* Excellent organisational skills with the ability to manage priorities and work to deadlines

* The drive to complete projects within tight deadlines, delivering to a high degree of accuracy and attention to detail

* Confidence in applying analytical skills for troubleshooting and problem solving

* Willingness to undertake a wide range of competing tasks for multiple customers

What we offer

This is a unique opportunity to join a fast growing, award winning company with an international, high profile client base. Based in our new offices, on the outskirts of Cambridge, we offer a great working environment in addition to a competitive salary a comprehensive benefits package including private healthcare, 25 days’ holiday and flexible working is on offer.

Please use the link below to send us your CV and a covering letter.

Imagen Ltd is an equal opportunities employer. We do however have a responsibility to ensure that each member of our staff is eligible to live and work in the UK. If successful in your application, you will be requested to provide proof of your eligibility to work.

Please Note:  Agency submissions will not be accepted.

+ Software Test Engineer

Software Test Engineer | Apply Now

A fantastic opportunity is now available for an experienced Software Engineer to join our product-focused Agile development team and do hands-on development of all our web based user interfaces and software services. You will be responsible for all aspects of software testing within an integrated development team, actively contributing to the development process.  Covering both automated and manual testing, you will also assist in review and provide feedback on software usability.

Imagen specialises in Media Asset Management for the world’s leading brands. We produce software systems that automate the processing of large volumes of Digital Video, Television and Still Imagery into a variety of formats and make the resulting archives easy to search, access online and monetise.

Our current growth and rapid expansion makes this a very exciting time to join Imagen. We have the opportunity for the Software Test Engineer to excel within our company and make a critical and valuable contribution to the development of our products. You will be a strong communicator, working as part of a highly technical and interdisciplinary development team, contributing your knowledge, inspired problem-solving skills and extensive experience.

Role:

* Software testing within a well organised, focused and active development team.

Responsibilities:

* Use applications as part of the development process and provide feedback on its usability and functionally.

* Assess user interfaces to ensure a positive user experience.

* Develop test plans and scripts to automatically test software.

* Conduct peer reviews and edit colleagues’ work, following the house style.

* Contribute to the ongoing improvement of processes and resources (e.g. style guides).

* Perform such other tasks in support of the SCRUM team’s goals.

 About you:

* A keen and focused software tester with a strong technical background

* A quick learner.

* Able to communicate in a clear, concise and professional manner.

* Able to focus with attention to detail.

* A proactive team player.

* Self-motivated and enthusiastic.

* Flexible and approachable.

* The Software Test Engineer will also demonstrate an aptitude for creating automation.

* Experience with Agile software development processes and Python is advantageous, but not essential.

What we offer

In addition, to a competitive salary and benefits package we also offer flexible working.

To apply please follow the above link.

Please note: We will only be accepting applications directly from candidates. No agencies please.

+ Web Applications Developer

Web Applications Developer | Apply Now

A fantastic opportunity is now available for an experienced Web Applications Developer to join our product-focused Agile development team and do hands-on development of our all our web based user interfaces and software services. You will be working on PHP back end applications, client side application code including HTML5 and JavaScript, and interacting with our in-house developed web services and APIs.

Imagen specialises in Media Asset Management for the world’s leading brands. We produce software systems that automate the processing of large volumes of Digital Video, Television and Still Imagery into a variety of formats and make the resulting archives easy to search, access online and monetise.

Our current growth and rapid expansion makes this a very exciting time to join Imagen. We have the opportunity for the Web Applications Developer to excel within our company and make a critical and valuable contribution to the development of our products. You will be a strong communicator, working as part of a highly technical and interdisciplinary development team, contributing your knowledge, inspired problem-solving skills and extensive experience.

Responsibilities:

PHP and JavaScript software development. Working on both back end user interfaces, with a focus on performance and functionality.

As a Web Applications Developer you will:

* Use your skills and experience to build world leading web application functionality for managing and interacting with high value video and media.

* Work within a SCRUM development team to deliver high-quality scalable software.

* Play an active role in designing and implementing software architecture and functionality.

* Create well documented and maintainable software.

* Develop and refine existing functionality.

* Fully engage with the SCRUM development process, including all the relevant meetings.

* Contribute to the SCRUM team’s goals.

Qualifications and Experience:

You will be able to demonstrate:

* Experience of developing for the web, with PHP and JavaScript experience far beyond JQuery.

* A full understanding of MVC framework concepts.

* Detailed understanding of application development for the web, rather than the creation of websites.

* A detailed working knowledge of HTTP.

* Strong problem-solving skills with excellent attention to detail and a focus on delivering results.

* Your contribution to a team and a proactive approach

You will have:

* A relevant technical degree (or equivalent qualification) in Computer Science or a related subject or equivalent industry experience.

* The ability to communicate in a clear, concise and professional manner.

* A willingness to undertake a proactive role within the team.

* Experience with Agile software development processes is advantageous, but not essential.

Interested?

In addition, to a competitive salary and benefits package we also offer flexible working.

To apply please follow the above link.

Please note: We will only be accepting applications directly from candidates. No agencies please.

+ Support Manager

Support Manager | Apply Now

IT Support Manager: An ambitious and talented IT Support Manager is required to lead and manage a growing customer-facing IT support team, and  to provide a stable IT infrastructure and software development environment to support a growing cloud technology business.

Imagen has over twenty years’ experience in video management, and enables clients to effectively archive, store, manage and search for video content. They have a prestigious and diverse client base and are on track for rapid business growth.

Key responsibilities:

* Provide regular status and performance reports to the management team, ensuring that issues and challenges are clearly communicated

* Ensure all client/support contact is recorded and managed

* Ensure support procedures follow ISO9001 and ISO27001 quality systems and processes

* Manage all client support contracts ensuring these are successfully documented, invoiced and delivered, and ensure that resources that are allocated to each support contract are recorded to ensure that costs can be managed

* Ensure the company’s development and staging systems are maintained to a high standard

* Plan and manage quality assurance, support team training, performance reviews, and product testing for periodic product releases

* Stay up to date with developments of all the server applications and systems that are part of the corporate business systems, software development and test systems

* Effectively prioritise internal and external support tasks so that the available support resources are used effectively

* Ensure appropriate systems exist to support requests that come in via the online ticketing system, telephone and email are effective

* Work with product deployment teams to ensure an effective handover once new systems are deployed

Skills & Experience:

A good practical knowledge of computer hardware; Microsoft based operating systems and software, networking

* Databases My SQL 5.5/5.6; SQLite

* XSL/XML data transformation

* Powershell scripting

* Active Directory

* Microsoft SQL 2005, 2008

* AntiVirus administration – Kaspersky

* Backup management – Altiris/Robocopy

* Experience of transition to a 24/7 support environment or similar significant change process

* Analysis tools to monitor regular and irregular activities

* Excellent written and verbal communication.

* The ability to interact positively across the organization and with clients.

* Experience of leading and managing customer support teams, improving team performance and results

* A methodical and thorough approach, demonstrating attention to detail

* The ability and inclination to research support issues and products as necessary.

This is a unique opportunity to join a fast growing, award winning company with an international, well recognised client base. In addition to a competitive salary a comprehensive benefits package including private healthcare, 25 days’ holiday and flexible working is on offer.

To apply please follow the above link.

Please note: We will only be accepting applications directly from candidates. No agencies please.